Refer to the table below for common issues related to floor care and what you can do to solve them.
| Possible Cause | Solution |
|---|---|
| Insufficient number of coats | Scrub and re-coat |
| Coats too thin | Apply medium coats |
| Wrong buffing pads used | Follow supplier instructions |
| Too much sand and grit | Use proper matting and check dust mopping procedures,
scrub and re-coat |
| Floor not rinsed or neutralized before finishing | Strip, seal and re-finish |
| Cleaner not neutral | Test pH and use approved neutral detergent |
| Dirty finish mop used | Strip, seal and re-finish |
| Tiles worn | Apply additional coats, use more sealer |
| Floor was not dry before re-coating | Buff or burnish, strip, seal and re-finish |
| Cleaner not diluted properly | Check dilution rates |
| Soap residue on floor | Rinse with clear water, use neutral detergent |
| Possible Cause | Solution |
|---|---|
| Pads dirty | Scrub and re-coat, always use clean pads |
| Mops or water dirty | Scrub and re-coat, use clean solution and change
frequently |
| Improper dust mopping | Always dust mop thoroughly before damp mopping |
| Colour from cotton mop left on floor | Pre-soak cotton mops or use synthetic mops |
| Cleaning chemical mixed incorrectly | Follow instructions on product label |
| Re-coating done over soil | Scrub and re-coat, ensuring surface is clean before
re-coating |
| Floor finish contaminated | Strip and re-finish, dispose of unused finish |
| Possible Cause | Solution |
|---|---|
| Floor not properly rinsed | Strip, rinse and re-finish |
| Two finishes incompatible | Do not apply hard finish over soft |
| Not enough drying time between coats | Scrub and re-coat |
| Fan used to dry finish too quickly | Point fans towards ceiling |
| Finish not bonding to floor | Strip and re-coat, use approved sealer |
| Incorrect burnishing on finish | Use finish designed for burnishing |
| Finish applied too thin | Use medium coats |
| Wrong or dirty pads being used | Always use clean approved pads |
| Bleach or acid residue in mop | Use only neutral detergent |
| Sand and grit not removed | Use proper matting and dust mop |
| Stripper mop being used to damp mop | Use clean mop with neutral detergent |
| Factory seal not removed prior to finishing | Strip, neutralize and re-coat |
| Possible Cause | Solution |
|---|---|
| Soil and sand not removed | Use proper matting and increase dust mopping |
| Wrong cleaner or dilution | Use only neutral detergent according to directions |
| Incompatible finish / system | Use the right finish for the right application |
| Wrong pads being used | Use approved pads |
| Possible Cause | Solution |
|---|---|
| Factory seal not removed prior to finishing | Strip, neutralize and re-coat |
| Finish not bonding to floor | Strip and re-coat, use approved sealer |
| Fan used to dry finish too quickly | Point fans towards ceiling |
| Finish may have been frozen | Scrub and re-coat, use fresh product |
| Floor not neutralized | Strip, neutralize and re-finish |
| Two finishes incompatible | Do not apply hard finish over soft |
| Not enough drying time between coats | Scrub and re-coat |
| Floor finish contaminated | Strip and re-finish |
| Floor not neutralized | Strip, neutralize and re-finish |
| Possible Cause | Solution |
|---|---|
| Foreign material on floor (i.e. furniture polish, glass cleaner) | Scrub and re-coat, use only approved products,
be careful of over spray |
| Ice melter on floor | Wash with clear water and neutralizer, use proper
matting |
| Burnishing dust on floor | Dust mop after burnishing |
| Soil and sand on floor | Use proper matting, increase dust mopping |
| Improperly treated dust mop | Follow instructions on label |
| Incompatible finishes | Never apply hard finish over soft, scrub and re-coat |
| Bleach or acids being used on floor | Use only neutral detergent, scrub and re-coat |