Privacy Policy

Effective Date: January 28, 2026

Dustbane Products Ltd. (“Dustbane,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

This Privacy Policy applies to personal information collected through our website, online forms, digital tools, and related services (the “Website”).

1. Personal Information We Collect

We may collect personal information that you voluntarily provide when you interact with the Website, including when you:

• Submit a contact or inquiry form
• Request a site survey, consultation, demo, or quote
• Download gated content or resources
• Subscribe to newsletters or marketing communications
• Apply for career opportunities
• Interact with our chatbot or other digital tools

Personal information may include:

• Name
• Company name
• Job title
• Email address
• Phone number
• Business address
• Information related to your organization, facility, or operational needs
• Any other information you choose to provide

2. Automatically Collected Information

When you visit the Website, we may automatically collect certain technical information, including:

• IP address
• Browser type and device information
• Pages visited and time spent on the Website
• Referring URLs
• Cookies and similar tracking technologies

This information is used to improve website performance, user experience, and analytics.

3. How We Use Personal Information

We use personal information for the following purposes:

• To respond to inquiries and fulfill requests
• To provide products, services, consultations, and support
• To improve our Website, tools, calculators, and content
• To communicate about products, services, updates, or promotions
• To manage customer and prospect relationships
• To process job applications
• To meet legal, regulatory, and contractual obligations

We only collect and use personal information for purposes that a reasonable person would consider appropriate in the circumstances.

4. Consent

By providing personal information through the Website, you consent to its collection, use, and disclosure as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the information provided below.

5. Use of Cookies and Analytics

We use cookies and similar technologies to enhance functionality, analyze traffic, and improve user experience. These may include third-party analytics tools such as Google Analytics or similar services.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the Website.

6. Disclosure of Personal Information

We may share personal information with trusted third parties only as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Customer relationship management (CRM) platforms
• Marketing automation and email communication platforms
• Website hosting and IT service providers
• Analytics and chatbot service providers
• Sales and customer support teams

These third parties are required to protect personal information and use it only for authorized purposes.

We may also disclose personal information where required or permitted by law.

7. Data Storage and Transfers

Personal information may be stored and processed in Canada or in other jurisdictions where our service providers operate. When personal information is transferred outside Canada, it may be subject to the laws of those jurisdictions.

We take reasonable steps to ensure that personal information receives an appropriate level of protection regardless of where it is processed.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and business requirements.

9. Security Safeguards

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

10. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete, subject to legal limitations.

Requests can be made by contacting us using the information below.

11. Third-Party Websites

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

12. Children’s Privacy

The Website is intended for business users and is not directed to children under the age of 13. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting on the Website. Continued use of the Website constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy, wish to withdraw consent, or request access or correction of your personal information, please contact:

Dustbane Products Ltd. | Contact Us